Business

As one of northern Europe’s leading financial services providers, Danske Bank Group has a significant effect on our customers as well as on society in general. We wish to take a share of the responsibility for raising customers' financial literacy and promoting economic growth.

The Group has also made it a key objective to ensure that our products and services are easily accessible to our customers through multiple channels such as online and mobile banking, telephone contact centres, ATMs and our branch network.

Selected initiatives

Box1 content Step-by-step Digitalisation of our banking solutions creates flexibility and eased access. But some of our customers are not familiar with the new channels and will experience the opposite.	Box2 content Responsible Lending Loans and credits are extended on the basis of a professional credit assessment.

Box3 content Customer dialogue Our customers should be able to contact us regardless of time and place. A range of channels help ensure the customer dialogue.	Box4 content Social responsible investments Danske Bank participates in a working group on investments in government bonds from controversial states under the UN PRI.

Learn more

Volunteer debt advisers Box11 content Our advisers participate in an initiative in Denmark to help people with debt problems manage their finances. Read about volunteer debt advisers	Reports Box12 content At Danske Bank Group, we publish various financial information in quarterly reports. Get an overview of the reports