Join Group Process Development

Danske Bank aspires to be number one in customer experience. To deliver on this promise, we have embarked on a transformation journey, where we push the boundaries of financial services and take significant leaps in how we work.

Join Group Process Development (GPD) in the epicentre of this transformation: You will become part of Danske Bank’s in-house consultancy team, with access to the best management consulting toolbox, and a unique position to work across the entire Danske Bank Group. Working together as a team of high-performers, we create value for the organisation by bringing deep expertise in customer journey design, process management and digitalisation.   

GPD is a diverse team of 250 consultants who all embrace an agile mind-set and a culture that views change as an opportunity to grow and develop. Our leaders believe in inspiring you to succeed, and are dedicated to being best together to reach our common goals. Our working environment is fast-paced, and our ambitions are high – but we maintain a good work-life balance, as we believe it is the key to long-term success.

Broaden your understanding of a sector in transformation. Deepen your expertise in management consulting and financial services. Now is the time to join.  

Are you our next in-house consultant?

If you're curious about a career in Group Process Development, check out our current openings, meet some of our skilled colleagues and get to know more about what we work with everyday. 

If you don't find a current opening that matches your profile feel free to send an unsolicited application and your CV to Mette Thielsen Weinkauf, Junior Consultant, mewe@danskebank.dk.

A steep learning curve

As an in-house consultant you often land right in the middle of a hectic project. It is your job to quickly understand and analyse a business unit or department that work with highly complex products and services in order to support them on a strategic level. I like that challenge because it really forces me to utilise both the analytical skills I gained at university but also the consulting methodology I have learnt after two years with Group Process Development. My learning curve so far has truly been steep.

Mette, Consultant

Copenhagen, Denmark

Who are we?

We are  220 + in-house consultants. 

We have a 50/50 gender split and an average age of 36

We work on projects across borders

To transform Danske Bank

Project Manager from Day 1

”I guess you can say that my journey is a great example of how a career can take unexpected twists. If you asked me 15 years ago my goal was to be an electrician, 10 years ago I wanted to be an electrical engineer – now I work with developing and stream lining banking processes as a Senior Consultant in Danske Bank’s in-house consultancy. What I like about Danske Bank is that if you find something that you can excel at, you get a lot of support and encouragement to pursue that direction to develop professionally. Right when I started as a graduate with Danske Bank I was asked to take charge of a project – my palms got a little sweaty but with a strong team effort, the project succeeded and that really meant a lot to me.” 

Morten, Senior Consultant

Copenhagen, Denmark

We are looking for people within these areas:

Digitalisation & Automation
Customer Experience
Learning & training
Process management
Operational Excellence
Strategy & Performance Mgmt.
Digitalisation & Automation
We drive digitalisation and automation of customer journeys across Danske Bank. Testing and applying new advanced robotics/AI technologies are key parts of this.

For more information, reach out to Søren Finsel Bisgaard at sbi@danskebank.dk. We will strive to get back to you within five working days.
Customer Experience
We explore and use our customers’ needs and journeys to rethink solutions and processes and create value-adding offerings for our customers. 

For more information, reach out to Christian Birn at birn@danskebank.dk. We will strive to get back to you within five working days.
Learning & training
We ensure that Danske Bank’s leaders and business development teams possess the most important capabilities required to deliver value in an agile way that leads to the best customer experience. 

For more information, reach out to Anders Lange at alang@danskebank.dk. We will strive get back to you within five working days.
Process management
We provide end-to-end process intelligence to drive data-driven decision making and create transparency along the entire value chain.

For more information, reach out to Charlotte Fleischer at chfl@danskebank.dk. We will strive to get back to you within five working days.
Operational Excellence
We simplify, harmonise and consolidate processes in Danske Bank to improve flow, quality, lead-time and efficiency in order to deliver the best service to our customers. We deliver this by applying LEAN, Operations Management, Digitalisation and Customer Experience principles in close collaboration with Operations and Business Units.

We perform most of our work in project environment, applying Agile and other project management standards.

For more information, reach out to Uffe Arnesen Gade at uga@danskebank.dk. We will strive to get back to you within five working days.
Strategy & Performance Mgmt.
We drive organisational development and execute strategic activities and projects with a strong focus on stakeholder management towards the rest of Danske Bank. 

For more information about the strategy area, reach out to Louise Le Gouz De Saint-Seine at louih@danskebank.dk or Claus Ærendahl Duch at cld@danskebank.dk concerning Performance Management. We will strive to get back to you within five working days.

Leading an international team

As an engineering student I discovered that I actually preferred working with people and processes rather than formulas and technical calculations. Today I head two specialist teams split between Denmark and Lithuania and I really enjoy supporting them in developing and succeeding by providing best in class solutions to managers in Danske Bank. When you are a leader you spend a lot of time in meetings focusing on the strategic direction but I like that I still get to use my specialist skills to drive the development forward.

Thomas, Head of Operations Planning and Head of Data Flow & Infrastructure 

Copenhagen, Denmark

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