FAQFAQ

Cards
How do I block my Mastercard Corporate Card if I have lost it?

If you have lost any of your cards, it is important that you block them immediately. You can call our Card Services on telephone number 0870 8502482 or, if you are calling from outside the United Kingdom, you can call us on telephone number +44 2890 049202 (international rates).

My card does not work any more. How do I order a new one?

You can call our Card Services on telephone number 0870 8502482 or, if you are calling from outside the United Kingdom, you can call us on telephone number +44 2890 049202 (international rates).

My card will soon expire. When will my new card arrive?

You will receive your new card approx. one month before the expiry date. If you have not received a new card, please call us on telephone number 0870 8502482 or, if calling from outside the United Kingdom you can call us on telephone number +44 2890 049202 (international rates). Remember that the expiry date is month/year. So if it says 07/12, for example, you should receive your new card by the end of June 2012.

How can I see my individual Mastercard Corporate card purchases in Business Online

You can have an overview of the Mastercard Corporate account to see transactions for individual cardholders in the Account Statement function of Business Online.

When I use my card on the Internet, I am prompted to enter a card verification value code. What is this code?

The card verification value code is an extra security feature used for internet shopping. The code is the last three digits printed on the back of your card next to the signature field.

When I use my card on the Internet, I am asked to create a code called Verified by MasterCard SecureCode. What are these codes?

The Verified by MasterCard SecureCode is a new type of security code used for transacting online which will in future be used by more and more online merchants. If you use your MasterCard Corporate card to purchase online, you may be asked to create a code. When using this code, you confirm that you are the one paying with your card. The first time you purchase from a merchant using Verified by MasterCard SecureCode, you must create a personal code. Once you have created the code, you can reuse the same code when making online purchases with other merchants who use this security. It is up to the individual merchant to decide whether they want to use Verified by MasterCard SecureCode.

What is the telephone number to Card Services

If you are experiencing problems with your card, please call our Card Service on telephone number 0870 8502481 or, if you are calling from outside the United Kingdom you can call us on telephone number +44 2890 049201(international rates).


Accounts
How do I open an account with Danske Bank

If you want to open an account with Danske Bank please call or email our Corporate banking team who will be pleased to handle your request.

I have an account with another bank - how do I move to Danske Bank?

If you want to switch your account to us, we will work with you to agree a suitable date for the transfer. We will take care of transferring your Standing Orders and Direct Debits and any available balance from your previous bank. Contact our Corporate banking team for more information.

What is the balance on my account?

You can easily view your balance using our online solution, Business Online. You can also check your balance by calling our Client Team

I'm expecting a payment into my account - have the funds been deposited yet?

We process on a real-time basis so generally as soon as we receive a payment it is displayed on your account. You can easily see the activity on your account using our online solution, Business Online and if you select a specific transaction, detailed information on that transaction will be shown. You can also find information about the most recent transactions on your account through our Client Team.

I've made a payment - have the funds been withdrawn from my account?

You can easily see the activity on your account using our online solution, Business Online. If you select a specific transaction, detailed information on that transaction will be shown. You can also find information about the most recent transactions on your account through our Client Team.

How can I pay my suppliers?

You can easily arrange to make payments to your suppliers using our online solution, Business Online. You can create an individual payment or a file of payments to be processed together. And if any of your suppliers are outside the UK, you can also make payments directly to their foreign Bank account. You can also choose to make regular payments to the same supplier by Standing Order or Direct Debit.

What is the interest rate on my account?

You can see the interest rate on your account using our online solution, Business Online. Or you can contact your Account Manager

Where do I find my IBAN number?

Your International Bank Account Number (IBAN) is shown in our online solution, Business Online. You can also find your IBAN number on your statement.

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Contact us Contact us

Danske Bank A/S
London Branch,
75 King William Street
London EC4N 7DT
United Kingdom

Tel: +44 (0)20 7410 8000
Fax: +44 (0)20 7410 8001

SWIFT/BIC: DABAGB2L
Sort Code: 30-12-81

Send us an e-mail
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Want to know more?Want to know more?

See our Terms & Conditions

You can read the general rules governing agreements between you and the Bank together with the guidelines for handling and forwarding information here.

Terms & Conditions for Corporate banking

Find out more about Markets

See the range of services Markets in London is able to provide.

Markets

Danske Bank A/S, London Branch, 75 King William Street, London EC4N 7DT, United Kingdom. Telephone: +44 (0)20 7410 8000 Facsimile: +44 (0)20 7410 8001 E-mail: london.info@uk.danskebank.com. VAT number: 853 7590 92. Danske Bank A/S, London Branch is authorised by the Danish Financial Supervisory Authority (Finanstilsynet) and is subject to limited regulation by the the Financial Conduct Authority and the Prudential Regulation Authority. Complaints should be addressed to our Legal Department. Details on the extent of our regulation by the Financial Conduct Authority and the Prudential Regulation Authority are available from us on request. Registered Branch in England and Wales, Company No. FC011846, Branch No. BR000080. Danske Bank A/S, Incorporated in Denmark, CVR No. 61 12 62 28 Copenhagen. Our details can also be viewed on The Financial Services Register under Firm Reference Number 124655.

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