Sustainable business

Integrating sustainability in the way we do business is fundamental to drive sustainable progress and positive impact in society. We integrate sustainability by focussing on Environmental, Social and Governance (ESG) factors which are used to determine the sustainability impact of the companies we invest in, lend to and procure from. Additionally, we are promoting sustainable products and solutions to our customers and provide responsible advisory services. 

Sustainable investments

It is our mission to provide our clients with investment solutions that deliver competitive and long-term performance. It is an integral part of our commitment to sustainable investments, in which we engage with companies and integrate environmental, social and governance factors alongside financial factors in the investment process.

Sustainable lending

When we grant a loan to a customer, we enter into a long-term commitment. We carefully evaluate our customers’ financial situation to make sure that we understand it and offer loans that are suited to their needs and financial capacity. We also consider the purpose for which the funds will be used and check for ESG issues.

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Green, Social & Sustainability bonds  

As a leading bank within the Nordic capital markets, we are committed to support the market for Green, Social and Sustainability Bonds by providing expertise and advice to issuers and investors. As an active participant in the market, we provide a platform that supports the allocation of capital towards projects with an environmental or social benefit.

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Sustainable sourcing

We strive to ensure that the products and services we buy are produced responsibly. 
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Supplier Code of Conduct

The Supplier Code of Conduct applies to all our suppliers 

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Step 1:
Pre-qualification questions

Risk profile assessment on the basis of information about the type of products and services in the tender and where they are produced.

Step 2:
Self-assessment questionnaire

Suppliers that are assessed as high-risk are asked to complete an additional in-depth questionnaire about their ESG policies and performances.

Step 3:
Corrective action plan

If we deem the result of the self-assessment questionnaire to be unsatisfactory, we engage in dialogue and agree on a corrective action plan, if needed.

Position Statements

  • 11. sep 2019Danske Bank Position Statement Agriculture
  • 11. sep 2019Danske Bank Position Statement Arms and Defence
  • 11. sep 2019Danske Bank Position Statement Climate Change
  • 11. sep 2019Danske Bank Position Statement Forestry
  • 11. sep 2019Danske Bank Position Statement Fossil Fuels
  • 11. sep 2019Danske Bank Position Statement Human Rights
  • 11. sep 2019Danske Bank Position Statement Mining and Metals

Responsible advice

Treating all our customers fairly and providing responsible advisory services are requirements and values that are embedded in our policies and practices. Employees must act in the best interest of the customers and offer them the products and advice deemed suitable for them.

To best target our customers’ needs, we have a number of specialised departments, provide support to customers  with special needs and work to prevent financial exclusion in the context of digitalised financial services. 

Access to financial services

Digitalisation is transforming the financial infrastructure, and it is important for us to manage this transition responsibly. We do this by ensuring that our services are accessible and easy to use.

Cash card

We have enabled homeless vendors of Hus Forbi to receive payments via MobilePay and get the money transferred to a cash card.

Talking ATMs

To help visually impaired customers, many of our ATMs have synthetic speech.

Cash deposits

Cash can be deposited at selected ATMs in Denmark, Norway, Finland and Northern Ireland.

Easy banking

To accommodate Danish customers who are not confident with digital banking, we have developed Easy Banking - a simplified version of our eBanking solution.

Ordinary mail

For Danish customers with special needs who have difficulties with digital communication, we offer correspondence by ordinary post.

Societal Impact

We want to play an active role and make a positive impact in society by driving sustainable progress and using our expertise to make a positive difference.
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Strategic Themes

We support the Sustainable Development Goals and have chosen to focus on three strategic themes to maximize the impact of our efforts.
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Climate & Environment

We want to support the societal transition towards a 0 net carbon economy and the Sustainable Development Goal number 13.
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