Customers and services 

We want to help our customers be financially confident and achieve their ambitions by making daily banking and important financial decisions easy. 

We serve them at four business units: Personal Banking, Business Banking, Corporates & Institutions and Wealth Management.

In addition to banking services, we offer life insurance and pension, mortgage credit, wealth management, real estate and leasing products and services.

Our customers in numbers

2.7 million personal customers

230,000 small and medium-sized business customers

1,800 corporate and institutional customers

DKK 1,420 billion assets under management

Meet some of our customers

We have a wide variety of customers: Families and singles, local startups and large, multinational companies – and everyone in between. We want to help them all become financially confident and fulfil their ambitions. Our ambition is to be the facilitator of their dreams, ideas and growth.

Owning things is not that important to us. We would rather spend our money on experiences. We enjoy longboarding and snowboarding, and we travel a great deal. Usually, we go backpacking. We don’t want to stay in the same place or at a hotel. Last winter, we went diving and surfing in Indonesia. The underwater world was unforgettable!

Robert Nuorteva, 27, and Tiia Kukkonen, 23

They are both students, and Robert is also the co-founder of Arctos, an online startup offering outdoor experiences. They live in Helsinki, Finland.

Our ambition is to become the technological frontrunner in Norway and in that way be able to create global growth for our business. We want to utilise the technology acquired in the oil industry over the past 50 years and contribute to the development of new industries in Norway. It is a hairy ambition, but there are many bright heads in Norway and our job is to gather those so that we are able to deliver.

Per Olaf Stampe, Group Vice President,  Finance, and Treasurer

Kongsberg Gruppen is an international company that supplies high-technology systems and solutions to the oil and gas industry, the merchant marine, and the defence and aerospace industries. It has 7,700 employees in 25 countries.

Our ambition is to continue running the business in the spirit of our grandfather and to create growth and new jobs. We are well on our way, but we have had to work hard to achieve it. A generational handover needs to be planned ahead of time and with professional advisers.

Mette Frantsen and Morten Frantsen, owners of SØBY

Søby is a medium-sized business producing transport systems for the agricultural industry. Mette and Morten are the third generation running Søby, and their father, Frants, still participates in the day-to-day operations.   

Our business units

  • Personal Banking

    Everyone is busy these days. People need a bank that knows them and their needs and that is available 24/7. At Danske Bank Personal Banking, we work constantly to make daily banking and important financial decisions easy and to give our customers the best experience whenever they are in touch with us.

    Customised advice and innovative solutions
    We offer personal advice that addresses our customers’ individual needs as well as a broad range of innovative solutions in day-to-day banking, home financing, retirement planning and other aspects of personal finance.

    We’re open 24/7
    We’re ready to help our customers around the clock – on the phone, by e-mail or chat, or on our websites – as well as at our branch offices during business hours. With our intuitive mobile and tablet eBanking solutions, customers can do most of their banking business whenever it suits them.

  • Business Banking

    No matter what situation a business is in, we have usually seen something similar before. We use our experience to provide value-creating advice and targeted solutions to business customers throughout the Nordic region, regardless of whether they are sole proprietors or multinational groups. 

    We always base our recommendations on the individual business’s situation and size. There are times in the life cycle of a business when specialised advice is needed, for instance during international expansion, acquisitions or a change of ownership.

    Such situations are strategically important, and we have solutions that enable businesses to benefit from our experience in a variety of situations.

    Easy daily operations and new opportunities
    Our business customers get access to the most innovative digital solutions on the market. These solutions make their daily operations easier and give them new opportunities. They are easy to use, flexible and secure.

  • Corporates & Institutions

    Corporates & Institutions serves the most complex financing and transaction needs of large corporate and institutional clients and helps them prosper and grow.

    We offer expertise in funding, risk management, investment services, corporate finance advisory services, and comprehensive, award-winning transaction banking solutions.

    With our extensive network and years of expertise, we connect issuers and investors to create financing and investment opportunities. Our aim is to be an inspiring partner by understanding our customers’ strategic agendas and developing tailor-made solutions that meet their needs.

    Geographical reach
    Our four core markets are Sweden, Norway, Finland and Denmark. Our offices in 11 other countries offer gateways to the rest of world for Nordic companies and points of entry to our region for international businesses.

  • Wealth Management

    Wealth Management offers a broad range of products and services within wealth and asset management, investments, pension savings and insurance. We serve private individuals, companies and institutional investors in the markets in which Danske Bank operates. The Wealth Management organisation consists of Danica Pension, Danske Invest, Asset Management and Private Banking.

    Focusing on the customer’s unique situation and long-term goals, our ambition is to be our customers’ preferred partner. Our management and advisory services take a holistic approach that enables our customers to make the right financial decisions – regardless of scale and complexity. For us, the goal is not wealth and asset management, investments, pension savings and insurance, but using our expertise to help our customers reach their goals.

Customer relationships

Advising, lending and investing are fundamental banking activities. It is important that all our customers can rely on our integrity and that our relationships are built on trust.
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Our essence

Our Essence is the foundation on which we build our business. It consists of our vision, strategic core, customer promise and core values.
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About Danske Bank

We are a Nordic bank with strong local roots and bridges to the rest of the world. Our 19,000 employees serve customers in 16 countries.
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