Danske Bank named Digital Financial Institution of the Year in Denmark

Our online banking and mobile banking are among the innovative solutions that have earned us the award as Digital Financial Institution of the Year by Finanswatch.

On Tuesday April 9, 2019, Danske Bank was picked as Digital Financial Institution of the Year by the Danish financial media outlet Finanswatch based on analysis carried out by market research institute Wilke.

The prize was awarded based on among other things our online banking and mobile banking solutions as well as our ability to innovate more broadly. At the same time, Danske Bank was highly ranked with regard to our internal work with

  • robot process automisation
  • artificial intelligence
  • digital strategy.

Recognition of customer focus in digital channels

We are happy about the award. We see it as recognition of our efforts to develop new and innovative digital solutions in cooperation with and to the benefit of our customers.

Line Munkholm Haukrogh

Head of User Experiences, Digital & Channels, Danske Bank

Danske Bank was also awarded the prize as the best bank for supplying digital customer solutions. According to Finanswatch, this award was based on an assessment of the banks’ online banking, mobile banking, website, digital communication, social media and innovation.



About the award 

  • The Danish financial media outlet Finanswatch awards the prize based on analysis carried out by market research institute Wilke.
  • The assessment is based on a survey among almost 4,000 customers as well as expert assessments of the solutions.
  • Prices are awarded in four sub-sectors: large banks, medium-sized banks, insurance companies and pension companies.

Read more on finanswatch.dk