Customers and services 

We want to help our customers be financially confident and achieve their ambitions by making daily banking and important financial decisions easy. 

We serve them at four business units: Personal Banking, Business Banking, Corporates & Institutions and Wealth Management.

In addition to banking services, we offer life insurance and pension, mortgage credit, wealth management, real estate and leasing products and services.

Our customers in numbers

2.7 million personal customers

231,000 small and medium-sized business customers

1,900 corporate and institutional customers

DKK 1,530 billion assets under management in 2017

Meet some of our customers

We have a wide variety of customers: Families and singles, local startups and large, multinational companies – and everyone in between. We want to help them all become financially confident and fulfil their ambitions. Our ambition is to be the facilitator of their dreams, ideas and growth.

I like going to flea markets and browse online market places for Nordic design classics. I find it fascinating that second hand items have a story to tell. In the future I dream of having a family, advancing my career and traveling around the world. I can’t wait to see what life has in store for me

Sinituulia Lotta, 34

Human resources specialist and second hand enthusiast, living in Helsinki, Finland

Our ambition is to become the leading online skater store in Europe. We want to expand our business and open 20 new stores. Before we can realize our ambition, it is important that we find the right employees and excellent advisors.

Jakob Høy Biegel, CEO at Skatepro

Skatepro was established in 1996 and is now the largest online skater store in Scandinavia. Skatepro has two stores in Denmark and 80 employees.

One of the best things in my life is to leave work in downtown Oslo and a little more than two hours later be able to enjoy the peace and quiet of the forest and mountains at the farm with my family. In the future, I want our kids to be able to run our family farm without needing to have high-paying jobs to cover operating expenses.

Jens Naas Bibow

Partner at Thommesen, one of Norway’s major law firms. The family commutes between Oslo and the family farm in Stor-Elvdal, 200 km north of Oslo

Our business units

  • Personal Banking

    Everyone is busy these days. People need a bank that knows them and their needs and that is available 24/7. At Danske Bank Personal Banking, we work constantly to make daily banking and important financial decisions easy and to give our customers the best experience whenever they are in touch with us.

    Customised advice and innovative solutions
    We offer personal advice that addresses our customers’ individual needs as well as a broad range of innovative solutions in day-to-day banking, home financing, retirement planning and other aspects of personal finance.

    We’re open 24/7
    We’re ready to help our customers around the clock – on the phone, by e-mail or chat, or on our websites – as well as at our branch offices during business hours. With our intuitive mobile and tablet eBanking solutions, customers can do most of their banking business whenever it suits them.

  • Business Banking

    No matter what situation a business is in, we have usually seen something similar before. We use our experience to provide value-creating advice and targeted solutions to business customers throughout the Nordic region, regardless of whether they are sole proprietors or multinational groups. 

    We always base our recommendations on the individual business’s situation and size. There are times in the life cycle of a business when specialised advice is needed, for instance during international expansion, acquisitions or a change of ownership.

    Such situations are strategically important, and we have solutions that enable businesses to benefit from our experience in a variety of situations.

    Easy daily operations and new opportunities
    Our business customers get access to the most innovative digital solutions on the market. These solutions make their daily operations easier and give them new opportunities. They are easy to use, flexible and secure.

  • Corporates & Institutions

    Corporates & Institutions serves the most complex financing and transaction needs of large corporate and institutional clients and helps them prosper and grow.

    We offer expertise in funding, risk management, investment services, corporate finance advisory services, and comprehensive, award-winning transaction banking solutions.

    With our extensive network and years of expertise, we connect issuers and investors to create financing and investment opportunities. Our aim is to be an inspiring partner by understanding our customers’ strategic agendas and developing tailor-made solutions that meet their needs.

    Geographical reach
    Our four core markets are Sweden, Norway, Finland and Denmark. Our offices in 11 other countries offer gateways to the rest of world for Nordic companies and points of entry to our region for international businesses.

  • Wealth Management

    Wealth Management offers a broad range of products and services within wealth and asset management, investments, pension savings and insurance. We serve private individuals, companies and institutional investors in the markets in which Danske Bank operates. The Wealth Management organisation consists of Danica Pension, Danske Invest, Asset Management and Private Banking.

    Focusing on the customer’s unique situation and long-term goals, our ambition is to be our customers’ preferred partner. Our management and advisory services take a holistic approach that enables our customers to make the right financial decisions – regardless of scale and complexity. For us, the goal is not wealth and asset management, investments, pension savings and insurance, but using our expertise to help our customers reach their goals.

Customer relationships

Advising, lending and investing are fundamental banking activities. It is important that all our customers can rely on our integrity and that our relationships are built on trust.
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Our essence

Our Essence is the foundation on which we build our business. It consists of our vision, strategic core, customer promise and core values.
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About Danske Bank

We are a Nordic bank with strong local roots and bridges to the rest of the world. Our 19,000 employees serve customers in 16 countries.
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