We create value for our customers by being one bank

• We tear down silos to best help our customers
• We build simple and flexible structures with clear roles and responsibilities in order to work efficiently
• We seek better ways of working to be agile and team up around shared priorities
• We share knowledge, using our individual and united expertise to deliver our best

We aim high and take ownership for better results

• We step up and take ownership for getting things done
  
• We champion compliance and apply our knowledge of risk, to safeguard our customers and society
• We value initiative, trusting each others’ expertise and decisions
• We continuously seek to improve, to exceed our customers’ expectations 

We seek potential and make transparency and inclusion a priority

• We are trust-worthy, steering clear of secrets and speaking up honestly, acknowledging and learning from failing
• We dig beyond numbers to nurture potential, meeting others with understanding and empathy
• We embrace diversity to broaden our perspective and lead to better solutions
• We use the power of finance to strive for sustainable progress