Putting the customer first

I have been with the bank since my first summer job back in 1988, working with business customers all along. I was happy being a specialist for a long time, but around 10 years ago the desire to test my leadership skills grew and I grabbed the opportunity when it came. I’m very proud of the way I have been able to put together a strong team and reorganize the way we work in order to always put the customer first. Whenever we face a challenge, I see it as my main contribution to encourage everyone else in the team to think about it from the customer’s perspective. It sounds basic, but it always works and makes complex decisions more simple.  

Sari, Market Area Manager

Helsinki, Finland

Leadership in Danske Bank

Read more about what we expect of you as a leader and what employees in Danske Bank can expect of their leaders. Even though leadership positions can differ a lot they all share these three essentials.
  • Inspire others to succeed

    You provide purpose and a clear direction and motivate, support and develop your team to deliver results. You constantly build and share great performers and talents.

  • Drive customer centricity

    You put yourself in the place of our customers to understand their reality. You challenge both yourself and your colleagues to pursue simplicity in order to make banking easy for our customers.

  • Role model our values

    You are a courageous and visible leader who walks the talk when it comes to Danske Bank's core values.

Our leaders in numbers

2,596 leaders in 15 countries
65 % male and 35% female
579 new leaders in 2016

An exciting leadership journey

When I joined Danske Bank in 2013 I came from the insurance industry and wanted to test my leadership skills and ideas in a universal bank. It has been an exciting journey so far. I see myself as a very active leader with a constant focus on explaining the changes that are a constant in the financial industry today. I have a large number of advisors and managers in my organization. Giving them the opportunity to question decisions and speak their mind is very close to my heart.

Jan, Area Manager

Akershus, Norway

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From graduate to leader in less than two years

I've always known that taking charge of a group and leading the way comes natural to me. As a student I thought I'd use my passion for leadership to go into consulting. But joining Danske Graduate in 2012 gave me the opportunity to test my leadership skills, taking my position as team lead right after completing the graduate programme. I quickly felt at home in that role. Motivating people and empowering them to develop is my true passion. 

Christina, Department Head

Copenhagen, Denmark