Due to a number of errors in our debt collection system, Danske Bank has in several cases collected debt that was time-barred or overcollected customers. We deeply regret the situation, and we are doing our best to correct the errors and compensate our customers. At the same time, Danske Bank will suspend debt collection for 17,000 customers
until their cases have been reviewed.
On Thursday, 10 September 2020, we submitted our response to the Danish Financial Supervisory Authority
about our handling of the errors found in our debt collection system.