Uncharted territory: After twenty years working in Danske Bank’s branch network, 38-year-old Dennis Kristjansen was encouraged to take a completely new direction: What about applying for the job of Tribe Lead?
Tribe Lead means heading up one of the Bank’s development departments, also known as tribes. This is where business and IT people work closely together to develop new products and digital solutions for customers. For Danske Bank, this was a new way of working, so the job function was also completely new – Dennis felt he could not say no.
“This is something you do with a degree of reverence. It was truly uncharted territory for me! After all, I have no training in project management or IT,” he says.
Becoming Tribe Lead meant transitioning from being a manager of bank advisors to leading an international, cross-functional team of 160 staff comprising, for example, IT and business experts with job titles like IT architects, UX designers, front-end developers, cloud developers, business analysts and product owners.