We continually work to improve our PROCESSES,
controls and systems to enhance our ability to prevent
- Improving customer on-boarding and data quality
As a bank, we are required by law to review our customers to
better understand who they are, why they want to become clients of Danske Bank, and how they intend to use our
We have refined and launched new digital platforms and tools to
optimise our Know-Your-Customer (KYC) data collection and enhance quality of existing KYC data, allowing us to
validate the data faster and make it easier to become a client of Danske Bank. These initiatives include using our customers' preferred
digital communications channels for data collection.
- Requirements for international money transfers
We require complete information about the payer and recipient of international payments.
This means that several items of information about the payer and recipient must follow the transaction throughout the
payment process. The purpose of these requirements is to prevent, investigate and trace money laundering and the
financing of terrorism and to ensure that international payments are secure.
- Continued enhancement of transaction monitoring systems
Monitoring and screening of customers and their transactions are a vital part of Danske Bank's financial crime
We have expanded our automated monitoring and surveillance of transactions and communications by utilising
technologies to optimise the process and target relevant risks, and we continue to strengthen our systems to
identify potentially unusual patterns by implementing new and improved technologies.
- Improved investigation and reporting
At Danske Bank, we are increasing our investigation efficiency and effectiveness to ensure that any suspicion of
financial crime is reported to the relevant authorities for further investigation.
We have enhanced the coverage of our investigations and the speed in which our investigators are able to identify
potential financial crime risks by implementing new data analytics and visualisation systems. This provides both our
management and relevant authorities with higher quality suspicious activity reports.
- Complying with financial sanctions
Danske Bank complies with financial sanctions imposed by the UN,
the EU, the UK, the USA, and any other applicable sanctions as appropriate.
We have processes in place to ensure that we do not offer
banking services to sanctioned parties, and that we do not engage in transactions or activities in violation of
Moreover, with limited exceptions, we do not facilitate any
business or transactions involving North Korea, Iran, Syria and the Crimea territory of Ukraine. We may consider
processing specific transactions involving these territories, such as humanitarian aid, if we receive a request
from our customer in advance.
We may, in our sole discretion, decide not to process
transactions, provide certain products or services, or otherwise decline to facilitate transactions, where these
activities fall outside of our risk appetite.