All EU banks are obliged to comply with EU regulations and national sanctions. This includes the sanctions against Russia, Belarus and Russian and Belarusian citizens resulting from Russia’s actions destabilising the situation in Ukraine – unless a sanctions exemption apply.

According to COUNCIL REGULATION (EU) 833/2014 of 31 July 2014 – Art.5 and COUNCIL REGULATION (EC) No 765/2006 of 18 May 2006, if you are either a Russian or Belarusian citizen or a resident in Russia or Belarus:

• all incoming payments that bring the cumulated value of your deposit accounts over EUR 100,000 must be blocked;
• your ability to trade all EU denominated securities issued after April 12th 2022 must be blocked.

Danske Bank is able to meet its duties under the sanctions by:

• blocking your ability to receive incoming payments, if your deposits exceed the equivalent value of EUR 100,000;
• blocking your custody account;

unless you can provide us exempting documentation.

If you have more than the equivalent of EUR 100,000, in total, in your accounts at Danske Bank and you are either a Russian or Belarusian citizen or a resident in Russia or Belarus without a sanctions exemption, we will block your accounts for incoming payments in order to meet our duties under the sanctions. Please, note that you will still be able to use all your debit and credit cards.

When your accounts are blocked for incoming payments, neither you nor others can transfer money to your accounts, but you can still make outgoing payments as usual.

Yes, if you have more than the equivalent of EUR 100,000, in total, in your accounts at Danske Bank, all your accounts except for Mortgage accounts, will be blocked for incoming payments. This also applies if you have several accounts but all the money is placed in just one account.

If you are either a Russian or Belarusian citizen or a resident in Russia or Belarus without a sanctions exemption, we will block your custody accounts at Danske Bank in order to meet our duties under the sanctions.

When your custody accounts are blocked, you can neither buy, sell nor transfer securities.

If your bank accounts and custody accounts are blocked but you have the required documentation to unblock the accounts, you just need to complete the form and upload the documents via this website.

However, from the day we receive your documents until the block is lifted it may take up to 2 banking business days.

Yes, your accounts will be unblocked if you withdraw or transfer money to an account in another bank such that your total deposits with Danske Bank fall below EUR 100,000. 

However, from the day the balance on your accounts is below the threshold until the block is lifted it may take up to 2 banking business days.

The blocking of your bank accounts and custody accounts at Danske Bank may be lifted in the following ways:

• You send copies of the required documentation of citizenship or residence permit (permanent or temporary) in the EU, EEA or Switzerland. 
  
• If your accounts are blocked for incoming payments because the total balance exceeds EUR 100,000 and you transfer money to another bank and get your total balance below the threshold.

In both of the above cases, your accounts will be unblocked within 2 banking business days of us receiving the documentation (or the money is moved).

• The authorities change the rules or end the sanctions. We cannot yet say when that might happen.

Yes, as a bank we must be able to document to the authorities that we know who our customers are and how they use the bank. We also have a duty to update this information on an ongoing basis.

You may therefore be contacted by us several times during your time as a customer with us – and not only in connection with our obligation to enforce sanctions.

If we cannot document the necessary information, we may block accounts, deposits, cards, mobile and online banking, etc.

Yes. As well as complying with sanctions, we as a Bank have other obligations that may necessitate blocking your bank accounts, custody accounts, etc. 

You may therefore be contacted by us several times during your time as a customer with us – and not only in connection with our obligation to enforce sanctions.

If we cannot document the necessary information, we may block accounts, deposits, cards, mobile and online banking, etc.

No, your children's accounts at Danske Bank are not included in the total of your deposit.

The same rules apply for children and adults. Therefore, if your child is either a Russian or Belarusian citizen or a resident in Russia or Belarus, we have a duty to block the child’s bank accounts (if deposits amount to more than the equivalent of EUR 100,000) and custody accounts – unless we receive copies of valid documentation showing the child is a citizen of, or holds a residence permit for, the EU, EEA or Switzerland.

If you have any questions or need assistance, please do not hesitate to contact us:

Denmark and UK:
(+45) 70 10 28 28
documentreview@danskebank.dk

Finland:
(+358) 01 05 46 09 82
todentamisasiakirjat@danskebank.fi

Norway:
(+47) 98 70 85 40
validering@danskebank.no

Sweden:
(+46) 07 52 48 49 12
verificationdocuments@danskebank.se

Yes. It is crucial for us that you know you can trust us to protect your personal data.

As always, we will process all the information we have about you in the strictest confidence and in accordance with applicable legislation. 

You can read more about how we process your personal data in the following links:

• Denmark
  
• Norway
• Sweden
• Finland
• UK

Yes, you can securely upload your files via this website. 

We do not pass on any information to any third parties or to any of Danske Bank’s partners. Our websites provide secure connections that encrypt files and save them on Danske Bank’s secure systems in the same way as with all other confidential information.

You can read more about how we process your personal data in the following links:

• Denmark
  
• Norway
• Sweden
• Finland
• UK