Danske Bank signs a multiyear agreement with Amazon Web Services (AWS). As part of our Forward’ 28 strategy, we are offering our customers new digital solutions, more self-service options, and easy and quick access to daily banking needs, while becoming a more efficient bank. Additional investments in digitalisation and cloud technology are one means of achieving this strategic goal.

Danske Bank will migrate selected infrastructure, applications, and data, including systems for personal, business and institutional customers, to AWS. The collaboration will give us access to applications, services and functionality on cloud and optimise and modernise our applications by applying AWS technologies.

“We are and continue to be a leading bank in a digital age, and therefore we are investing significantly in digitalisation and technology to provide a better banking experience and drive operational efficiency. Our customers are becoming increasingly digital, and we focus on addressing their expectations for online services and on becoming a simple, efficient, and secure bank in line with our Forward’28 strategy,” says Frans Woelders, COO of Danske Bank. He continues:

“Working with the latest technology enables us to nurture innovation and give employees the opportunity to upskill, while allowing the bank to become a more attractive employer to prospective talent. AWS’s global infrastructure and comprehensive cloud capabilities will enable our developers to quickly build, test and launch next-generation banking services in compliance with security, regulatory and sustainability requirements.”

We will also provide AWS training to more than 1,500 employees and embed cloud skills into management courses to accelerate cloud adoption.

Serving our customers better in an increasingly digital world
To better serve our customers in an increasingly digital world, we have launched a company-wide tech transformation focused on greater use of cloud technology, data and AI to speed up the development of innovative customer solutions. By moving to AWS, we aim to scale these productivity gains across our entire organisation.

The plans include migrating over 16,600 virtual and physical servers and more than 1,000 applications from our private cloud to AWS. We will leverage AWS’s full range of cloud technologies including AWS’s artificial intelligence/machine learning and Generative AI services to boost internal developer productivity, power conversational interfaces, provide personalised recommendations, and gain insights from customer interactions to continually enhance the digital banking experience for our customers.