The remediation of all these issues is overseen by Danske Bank’s central remediation unit, which is tasked with ensuring the remediation of legacy issues in a timely, decisive and proactive manner.
“We continue to progress on the remediation of the various legacy issues we have identified, and we have also begun to investigate the case that potentially affects about 2,300 business customers. As with the other legacy issues identified, our priority is to get to the bottom of the issue and ensure that any customer, who has suffered a loss due to our mistakes, is compensated as quickly as possible,” says Peter Rostrup-Nielsen, who heads the unit.
Website with information about progress on each legacy issue
We are furthermore launching a new website, on which we will provide regular updates about our progress on the remediation of the legacy issues.
“The aim of the website is to make it easier for interested parties to stay updated on the remediation process in these old cases as our work progress. We will, of course, continue to communicate directly and as quickly as possible to our customers as well as all relevant authorities – the website will in no way replace this direct communication,” says Peter Rostrup-Nielsen.
The remediation unit’s website can be accessed on www.danskebank.com/remediationupdate, where it is also possible to sign up for regular updates.