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27 Nov 2020 – Articles

Danske Bank wins international award for best open banking initiative

In recognition of Danske Bank’s efforts to deliver customer centric solutions via new channels, the bank has just received the award ‘Best Open Banking Initiative’ by Global Retail Banking Innovation Awards.

Danske Bank’s open banking journey started with offering customers the ability to both view their accounts from other banks and manage their subscriptions in the MobileBanking app in partnership with Nordic API Gateway, Spirr and Minna Technologies.

Most recently, building upon the partnership with Nordic API Gateway, Danske Bank has – as the first bank in Denmark – been able to give our customers significant flexibility, as they are now able to make transfers between their own accounts across several different banks in the mobile bank. 

These efforts has now been internationally recognised as ‘Best Open Banking Initiative’ by Global Retail Banking Innovation Awards.



Furthermore, Danske Bank was highly acclaimed – meaning in top 3 – for the ‘Outstanding Omni-Channel Integration’ category. Here, the customer meeting journey, including the online meeting booking tool, was highlighted.


I believe the award is symbolic of the customer centric culture we aspire for each day in Danske Bank.

Line Munkholm Haukrogh

,Head of Digital Banking - Retail Channels, Danske Bank



It’s all about making it easier for the customers
“We have worked persistently to help our customers make informed financial decisions and provide them with a holistic financial overview via our digital solutions. I believe the award is symbolic of the customer centric culture we aspire for each day in Danske Bank,” states Line Munkholm Haukrogh, Head of Digital Banking - Retail Channels, Danske Bank.

Martin Stampe, CIO for Digital Banking IT and Analytics, Danske Bank, shares how these awards are a testament to Danske Bank being in the forefront of digital innovation:

“We have been able to seize the opportunities within open banking and partnerships; as well as execute quickly on some strong solutions. This made us the first bank in Denmark to offer some of these services. For us, the essence of this is all about making it easier for our customers to gain a full financial overview – no matter how many banks they have. Thus importantly, we are not only accepting impressive awards, but also receiving great customer feedback and high satisfaction scores on these products.”

More about Global Retail Banking Innovation Awards

  • The award program is run by The Digital Banker. 
  • One of the world’s most authoritative Retail Banking Awards Program showcasing and celebrating the world’s best-in class digital and retail financial services organisation.
  • This year the programme received more than 400 submissions globally including e.g. banks like HSBC, LLOYDS BANK, DBS and Deutche Bank.
  • Some banks from last year’s winners include HSBC, DBS and UnionBank.

Read more about The Digital Banker