Creating long-term value for all our stakeholders

We contribute to economic growth and financial stability by running a sound, responsible business. It is our responsibility to build financial confidence in the next generation and to develop innovative products that are accessible, easy to use and secure.  

Read about our strategic approach >

Fuelling growth at startups

The Hub enables ambitious entrepreneurs to scale their businesses by connecting them with job candidates and investors. 

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Accessibility for everyone

Digitalisation is transforming the financial infrastructure, and it is important for us to manage this transition responsibly. We do this by ensuring that our services are accessible and easy to use.

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How we contribute to financial stability and economic growth

DKK 1,723

billion in loans issued to banking customers in 2017

DKK 1,530

billion in assets under management in 2017

DKK 5.4

billion paid in tax on profit for 2017

5,000

jobs posted on our startup portal The Hub in 2017

235

million transactions were made with MobilePay in 2017

Corporate Responsibility at Danske Bank

In our CR report, we describe our approach to corporate responsibility, our activities and our performance in 2017. 

“Danske Bank is the largest financial services provider in Denmark and one of the largest financial institutions in the Nordic region. We recognize that we have a special responsibility because of our size and impact on the Nordic economies. Part of our role and responsibility is to be a solid, balanced and predictable bank that contributes to financial stability and economic growth.”

 

 - Thomas F. Borgen, CEO

Download CR report

The best possible advice

Many customers rely on us when they invest in their savings and pensions or when they buy a home. It is fundamental to our relationship that they can depend on our integrity and that the advice they receive is customised and in their best interest. For example, in Denmark, we removed sales incentives for personal advisers, who are now measured by one key criteria only: customer satisfaction.

Investing responsibly

When we invest on behalf of our customers, we strive to achieve the best risk-adjusted return over the long term in a responsible manner. This means we invest in accordance with international human rights, climate and anti-corruption principles and encourage the companies we invest in to manage environmental, social and governance risks as well as possible. 

Responsible lending

When granting loans, we enter a long-term commitment with customers. We develop a deep understand of the customer's situation and business activities and ensure that they understand associated risks and obligations. For business customers, we not only assess the customer’s needs and repayment ability but also consider the purpose for which the funds will be used and assess possible environmental, social and governance [ESG] risks.

Explore responsible lending

Responsible sourcing

We strive to ensure that the products and services we buy are produced responsibly. Read more on our supplier site.

Supplier Code of Conduct
The Supplier Code of Conduct applies to all our suppliers
Step 1: Pre-qualification questions
Risk profile assessment on the basis of information about the type of products or services in the tender and where they are produced
Step 2: Self-assessment questionnaire
Suppliers that are assessed as high-risk are asked to complete an additional in-depth questionnaire about their ESG policies and performances
Step 3: Corrective action plan
If we deem the result of the self-assessment questionnaire to be unsatisfactory, we engage in dialogue and agree on a corrective action plan, if needed

Policies

Our policies put our core values into practice and together with the Essence of Danske Bank, they guide and govern how we conduct our business and engage with customers, colleagues and society in general. Our policies apply to all employees across Danske Bank.
  • 28. jun 2018Compliance Policy
  • 28. jun 2018AML CTF and Sanctions Policy
  • 16. mar 2018Remuneration Policy
  • 19. jan 2018Conflict of Interest Policy
  • 06. dec 2017IR policy - November 2017
  • 30. nov 2017Diversity and Inclusion Policy
  • 23. nov 2017Responsibility Policy
  • 20. nov 2017Stakeholder Policy
  • 14. nov 2017Responsible Investment Policy
  • 18. maj 2017Whistleblowing Policy
  • 26. apr 2017Tax Policy
  • 31. jan 2017External Publication of Information Management Policy

Our approach

At Danske Bank, we integrate corporate responsibility in our core business, work with partners and stakeholders, and report on our progress regularly.
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Environmental impact

We support the transition to a low-carbon economy directly through our operations and indirectly through cooperation with customers, portfolio companies and business partners.
Learn more

Responsible employer

The expertise and dedication of our employees are our greatest assets. We strive to create an engaging workplace that gives due consideration to diversity, health and safety.
Learn more

Contact us

Please contact us if you have questions or comments about our responsibility work. Send an Email to dbgroupcr@danskebank.dk
  • Dorte Eckhoff

    Head of Impact Programme & Development

    Phone: +45 45 13 08 36
    Email: deck@danskebank.dk
  • Kristina Øgaard

    Head of Sustainability Strategy & Governance

  • Ulrika Hasselgren  

    Head of Sustainability & Impact Investment 

    Phone: +45 45 13 21 55
    Email: uh@danskebank.dk
  • Mikkel Skott Olsen

    Chief Consultant

    Phone: +45 45 13 08 31
    Email: miol@danskebank.dk
  • Carina Lempert 

    Chief Consultant 

    Phone: +45 45 14 17 86
    Email: cle@danskebank.dk
  • Maria Westergaard Bolvig

    Communications Consultant

    Phone: +45 45 12 54 85
    Email: mbol@danskebank.dk
  • Andreas Brügmann Rasmussen

     Communications Consultant

    Phone: +45 45 14 57 92 
    Email: andrra@danskebank.dk